央视网音书：现在，寰球部分地区因为天气原因，存在列车停运或折返风光。濒临列车的停运、折返，搭客的火车票又该怎样惩处呢？
列车全程退票的惩处倡导：停运列车全额退票均不收退票费。搭客可自接到告知之时起至票面搭车日历后30日内（含当日），可通过12306网站（含手机客户端），或赶就职意车站东说念主工窗口、具有退票功能的自助机办理退票。
列车区段停运时，搭客车票的始发站或到达站在停运区段内且未搭车时，可自接到告知之时起至票面搭车日历后30日内（含当日），可通过12306网站（含手机客户端），或赶就职意车站东说念主工窗口、具有退票功能的自助机办理退票，不收退票费。若车票始发站或到达站在停运区段内且已搭车时，搭客需要办理已收票价与已乘区间票价差额退还手续，不收退票费。
列车折返，车票怎样惩处？若已搭车，搭客不错在折返站、复返半途站或始发站下车，退折返站或下车站至票面到站的未乘区间票款，不收退票费。
（央视网）
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